Servicing 

At Taylex, we understand the importance of keeping your wastewater treatment system in top condition. Our team of skilled and experienced technicians are dedicated to ensuring your system operates smoothly, efficiently and remains compliant with local regulations. With years of hands-on experience, we know our systems, offering you peace of mind and long-term performance.

Factory-trained technicians

Fully licensed factory-trained service technicians. 

Preferential pricing

Competitive prices on genuine parts and servicing contracts.

Prioritised call-outs

Prioritised call-outs and after-hours emergency phone support.

Fast 24h response time

Technicians dedicated to your local area.

Pre-purchase inspections

Pre-property purchase service and advice.

Council compliance

We ensure your system meets council regulations through scheduled servicing and report submissions.

Warranty

Three-year warranty on electrical components.

Customer portal access

Access your system’s data at any time including service reports, renewals and historic data.

Septic Tank Pump Outs
(South East Queensland Only)

Correct Vac Truck Mockup

In some cases, servicing alone isn’t enough to restore the performance of a septic or wastewater treatment system. Over time, sludge and solid waste can accumulate inside the tank and must be professionally removed.

For customers located in South East Queensland, Taylex also provides septic tank pump out services using specialised vacuum trucks. Pump outs remove accumulated sludge and liquid waste, helping to restore system capacity and prevent potential blockages or system failure.

If your system is showing signs of sludge build-up or it has been several years since the last pump out, our team can help assess your system and arrange the appropriate service.

Taylex Hub 

We are proud to offer our customers an online portal to access information about their system at any time. 

Streamlined Renewal Process 

Flexible Renewal Duration

3 Months 

(One Service)

12 Months 


(Four Services)

24 Months 

(Eight Services)

Automated Renewals

Set up a direct debit and we will take care of the rest.

Online Payment

Pay your renewal notice from anywhere at any time.

The Renewal Process

Last service performed

Renewal notice

Payment processed

Invoice & payment receipt

Portal updated

Portal Features

We proud to offer our customers an online portal to access information about their system at any time. 

Pre-purchase inspections 

Buying a new home is exciting and may be one of your largest investments in your lifetime. If the property has a wastewater system, its important to know what you are buying. Book one of our technicians to inspect the system and provide you with a comprehensive report outlining any concerns.

Qualified
Technicians

Our team consists of fully qualified technicians with many years of experience in the industry.

Detailed
Reports

After completing the inspection, our technician will provide a comprehensive report outlining any concerns with your system.

Solutions

If issues are found, we offer a detailed quotation to rectify them, ensuring you have all the necessary information to make an informed decision.

Priority Service

We understand that a system inspection may be a condition in the contract of sale when you are purchasing a new home. That’s why we prioritise these requests, ensuring a fast and efficient process to keep things moving smoothly.

Contact us

Reach out to Taylex to request for all enquiries. Our team will be in touch shortly.